Terms of service

Last Updated: August 12, 2026

Welcome to Oddly Pets. These Terms of Service govern your access to and use of the Oddly Pets website and your purchase of products from us.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Oddly Pets

Oddly Pets is an online retailer offering products for pets, including clothing and costumes, toys and outdoor products, feeding and watering products, home and bedding products, and grooming products.

Oddly Pets
2714 Waymar Dr SW
Marietta, Georgia 30008
United States

Email: support@oddlypets.com
Phone: +1 404-725-0503

2. Website Use

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for fraudulent or unlawful purposes.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Interfere with the security or operation of the website.
  • Upload malicious code, viruses, or harmful materials.
  • Scrape, copy, reproduce, or commercially exploit website content without authorization.
  • Misrepresent your identity or information.
  • Use our website in a manner that could damage, disable, overburden, or impair our services.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, systems, or other users.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other information displayed on our website are accurate and current.

However, we do not guarantee that all information will always be completely accurate, current, or free from typographical errors.

Product colors and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

We reserve the right to correct errors, update information, change product details, or discontinue products at any time without prior notice.

4. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.

If an item becomes unavailable after you place an order, we may contact you regarding an alternative product, refund the unavailable item, or take another appropriate action.

5. Pricing and Payments

All prices displayed on our website are shown in U.S. dollars unless otherwise stated.

Prices may change at any time without prior notice.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting an order, you authorize us and our payment service providers to process the applicable payment.

We reserve the right to correct pricing errors and, where permitted by law, cancel or adjust an order affected by an obvious pricing error.

6. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After you submit an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in circumstances involving:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized transactions
  • Incorrect customer information
  • Unusual or excessive ordering activity
  • Shipping restrictions
  • Violations of these Terms

If we cancel an order after payment has been received, we will issue an applicable refund to the original payment method.

7. Shipping and Delivery

We process and ship orders according to the shipping information provided on our website.

Delivery estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delays may occur due to weather, carrier disruptions, incorrect addresses, holidays, customs requirements, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information. Additional charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers should review that policy before purchasing products from Oddly Pets.

Nothing in our return policy is intended to limit any rights provided to consumers under applicable law.

9. Account Information

Certain features may require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to provide accurate, current, and complete information and to update your information when necessary.

If you believe that your account has been accessed without authorization, please contact us promptly.

10. Intellectual Property

All content on the Oddly Pets website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Photographs
  • Graphics
  • Website design
  • Text
  • Product descriptions
  • Icons
  • Videos
  • Page layouts
  • Software
  • Other original materials

is owned by Oddly Pets or used with permission from the applicable rights holder and may be protected by intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit our content without prior written permission.

11. Customer Reviews and Submissions

If you submit a review, photograph, testimonial, comment, suggestion, or other content to Oddly Pets, you represent that you have the right to submit that content and that it does not violate the rights of another person.

By submitting content, you grant Oddly Pets a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute the content for business, marketing, promotional, and website purposes.

We may moderate, remove, or decline to publish submitted content that we believe is inappropriate, unlawful, misleading, offensive, or inconsistent with our website standards.

12. Promotions and Discounts

Promotional offers, discount codes, giveaways, and other special offers may be subject to additional terms.

Unless otherwise stated, promotions cannot be combined with other offers and may have expiration dates, product exclusions, quantity limits, or other restrictions.

Oddly Pets reserves the right to modify or discontinue a promotion where permitted by law.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Third-party services are governed by their own terms and policies.

Oddly Pets is not responsible for the content, availability, security, or practices of third-party websites or services.

14. Prohibited Activities

You may not use the website to:

  • Violate any applicable law or regulation.
  • Commit or facilitate fraud.
  • Impersonate another person or business.
  • Attempt to obtain another person's information without authorization.
  • Interfere with website security.
  • Introduce viruses, malware, or other harmful code.
  • Attempt to access restricted areas or systems.
  • Use automated systems to improperly access or collect website information.
  • Engage in activity that could harm Oddly Pets, our customers, or our service providers.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.

Oddly Pets does not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be completely error-free.
  • Website content will always be current or accurate.
  • Products will always be available.
  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Oddly Pets will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of our products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where applicable law prohibits such limitation.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Oddly Pets and its owners, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the website.
  • Your violation of another person's rights.
  • Your misuse of products purchased through the website.
  • Content you submit to Oddly Pets.

18. Pet Product Safety

Oddly Pets products are intended for their stated purposes.

Pet owners are responsible for selecting products appropriate for their pets and for supervising their pets when using products where supervision is reasonably necessary.

Always follow applicable product instructions, warnings, size recommendations, and care instructions.

Do not allow pets to use products that are damaged, excessively worn, or otherwise unsafe.

If a product appears damaged or defective, discontinue use and contact Oddly Pets.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

20. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last Updated" date at the beginning of this document.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other applicable policies posted on our website, constitute the terms governing your use of the Oddly Pets website and services.

23. Governing Law

These Terms are governed by applicable laws of the State of Georgia and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

24. Contact Us

If you have questions about these Terms of Service, please contact us:

Oddly Pets
Email: support@oddlypets.com
Phone: +1 404-725-0503

Store Address:
2714 Waymar Dr SW
Marietta, Georgia 30008
United States